*SHIPMENTS TO FLORIDA ARE TEMPORARILY PAUSED DUE TO HURRICANE IAN. SHIPMENTS TO FLORIDA WILL RESUME NEXT MONDAY.* 20% OFF ALL PRETZELS WHEN YOU ENTER OKTOBERFEST22 AT CHECKOUT!

Shipping Policy

SHIPPING, LOCAL DELIVERY & PICK-UP OPTIONS

PLEASE NOTE THAT WE CANNOT GUARANTEE A SPECIFIC DELIVERY DATE. ALL CARRIERS HAVE REMOVED DELIVERY GUARANTEES.

WE CANNOT SHIP TO PO BOXES.

Shipping deadlines

  • Orders are not shipped out same day they are placed as we bake everything fresh to order.
  • Mail orders are typically (holiday volumes may delay these timelines) shipped via UPS Ground 1-2 business days after receipt based on your location. Please review this map to see your shipping zone and reference the below for days that we ship to your location.
    • 1 Day shipments are shipped Monday-Thursday (orders after 12:00 PM on Wednesday will be shipped out the following Monday.)
    • 2 Day shipments are shipped Monday – Wednesday (orders after 12:00 PM on Tuesday will be shipped out the following Monday.)
    • 3 Day shipments are shipped out Monday and Tuesday (orders after 12:00 PM on Monday will be shipped out the following week.)
    • 4 Day shipments are shipped out on Mondays
  • Please selected 2-day Air or Overnight shipping if you need your items expedited based on the above. We do not ship on Fridays regardless of shipping speed selected.

Free Shipping

  • Orders shipped within the state of Wisconsin qualify for free shipping with an order of $25.00 or more.
  • Orders shipped to the other 47 contiguous states will qualify for free shipping with orders of $40.00 or more.
  • Please note the use of a coupon may drop your order below the free shipping minimum and you will be charged for shipping.

Home Delivery

  • Milwaukee area local home delivery orders will arrive within 1-4 business days but may be later during peak holiday volumes. Only available for residents of Milwaukee, Ozaukee and Waukesha counties! We do not deliver on weekends.
  • If you need your order on a specific day and/or time we strongly suggest picking up at our bakery as we cannot guarantee an exact delivery date and/or time.

Pickup at the bakery

  • Orders MUST include date and time of pick up in the order notes section. Orders without this information will be processed within 1-2 business days and we will not be able to accommodate pick-up requests after that time frame.
  • Orders for next day are due by 12pm the previous day as every order is baked fresh.
  • Pick up orders Monday - Friday from 9:00 AM – 5:00 PM.
  • We are not open for pickups on weekends.

MULTIPLE SHIPPING ADDRESSES

  • Unfortunately, our system cannot combine multiple addresses under one order. Orders to multiple addresses require an individual order for each shipment or delivery. Thank you for understanding!

COUPON CODES

  • Coupon codes are valid for online store only. Coupon codes are not valid for corporate gifting or catering offerings. Coupon codes may dip your order below the free shipping minimum at which point you will be charged for shipping.
IMPORTANT PRETZEL INFORMATION
  • View ingredients and allergen information here
  • Pretzels are always baked and shipped fresh on the same day. Products are never shipped frozen. 
  • PRETZELS MUST BE CONSUMED OR FROZEN THE DAY THEY ARRIVE. While we strive for excellent customer service, Milwaukee Pretzel cannot be responsible for spoiled product resulting from improper storage.
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